Terms and Conditions

AC FLO and its parent, subsidiaries, and affiliates provide their services to you via www.acflo.com.au, subject to the following conditions. www.acflo.com.au and its parent, subsidiaries, and affiliates may be referred to on this site simply as "AC FLO". If you visit or shop at www.acflo.com.au, you accept these conditions. Please read them carefully.

Electronic Communications

When you visit www.acflo.com.au or send e-mails to us, you are communicating with us electronically and you consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright

Unless otherwise indicated, all content included on this site—such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software—is the property of www.acflo.com.au or its content suppliers and is protected by international copyright laws. The compilation of all content on this site is the exclusive property of www.acflo.com.au and AC FLO, and is protected by international copyright laws. All software used on this site is the property of www.acflo.com.au or its software suppliers and is similarly protected.

Licence and Site Access

www.acflo.com.au grants you a limited licence to access and use this site for personal use, but not to download (other than page caching) or modify any portion of the site, except with express written consent from www.acflo.com.au. Your licence to use this site does not include:
- Any resale or commercial use of this site or its contents
- Any collection and use of product listings, descriptions, or prices
- Any derivative use of this site or its contents
- Any downloading or copying of account information for the benefit of another merchant
- Any use of data mining, robots, or similar data gathering and extraction tools

This site or any portion of it may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express written consent of www.acflo.com.au.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of www.acflo.com.au and its affiliates without express written permission. You may not use any meta tags or hidden text using www.acflo.com.au or any names or trademarks contained on this site without the express written consent of www.acflo.com.au. Any unauthorised use terminates the permission or licence granted.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to www.acflo.com.au so long as the link does not portray www.acflo.com.au, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive manner. You may not use any AC FLO logo or trademark as part of the link without express written permission.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your device. You agree to accept responsibility for all activities that occur under your account or password.

www.acflo.com.au does not sell products to children, nor is the site intended to be accessed by children under the age of 13. All products sold on www.acflo.com.au are intended for adults who can make purchases using a credit or debit card. If you are under 18, you may use www.acflo.com.au only with the involvement of a parent or guardian.

AC FLO and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.

 

 

 

 

This privacy policy ("Privacy Policy") outlines how AC FLO (referred to as "AC FLO", "we", "us", or "our") collects, uses, and protects your information in connection with the operation of its websites, including www.acflo.com.au (collectively, the "Site"). It also explains how you can access and correct certain information that we may collect.

Please note that this Privacy Policy applies only to information collected from you by AC FLO via the Site and does not apply to information obtained or disclosed through offline correspondence, retail stores, or personal contact with AC FLO representatives. The Site may contain links to other websites not operated or controlled by AC FLO. This Privacy Policy does not apply to such third-party websites, and AC FLO is not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third parties before disclosing personal information or visiting their sites.

This Privacy Policy was last updated July 15th, 2025.

Collection of Information

You can access some areas of the Site without submitting any personally identifiable information. AC FLO collects personally identifiable information only if you choose to complete online forms to contact us, complete a profile, provide design or product feedback, or request information or assistance. The information collected may include your name, username, password, e-mail address, physical address, telephone number, and any other personal details you voluntarily submit.

You represent that you have the right and authority to provide such information. AC FLO may also collect certain non-identifiable system information, click data, and referral websites before and after your visit.

Protection of Your Information

To prevent unauthorised access or disclosure, maintain data accuracy, and facilitate proper use of information, AC FLO uses physical, technological, and administrative safeguards. However, transmissions over the Internet are never fully secure. You understand that any communication sent to the Site may be intercepted. For any questions about our data security, contact: info@acflo.com.au

Use of Your Personally Identifiable Information

Upon collecting your information, AC FLO may use it internally, separately, or with pre-existing information for purposes including:

- Providing requested information, products, or services
- Troubleshooting issues with the Site
- Customising your experience on the Site
- Collecting payments and delivering purchased products
- Sending invoices or statements
- Enforcing Terms of Use and this Privacy Policy
- Contacting you with updates about AC FLO, its products, and retail news

Your information may be processed in Australia or overseas. You consent to such cross-border transfers.

Disclosure of Information

We may disclose your personal information to affiliates or service providers we engage for operations like website support, promotional distribution, customer service, and logistics. These parties are only given the data necessary to perform their functions and are contractually obligated to use it solely for those purposes.

In case of a corporate transaction (e.g., merger or sale), your information may be transferred to the relevant party.

AC FLO reserves the right to disclose personal information as required by law or in good faith to protect our rights or comply with legal obligations.

Retention of Your Information

Your data will be stored by AC FLO as long as necessary for the purposes collected or as legally required. You may request deletion or correction at any time.

Children's Privacy

AC FLO does not knowingly collect data from children under 13. This Site is not intended for children. Parents and guardians are encouraged to supervise online activity.

 

Choice and Opt-Out

You can unsubscribe from promotional emails using the link provided in our emails. For other forms of communication, or to stop all contact, e-mail us at: info@acflo.com.au

Access and Accuracy

You may request access to your personal data in writing to: info@acflo.com.au. We may deny requests that are unreasonable, impact others' privacy, are legally restricted, or appear in bad faith. If you believe your information is inaccurate, contact us to request a correction.

Your Acceptance of This Privacy Policy

By using the Site, you consent to this Privacy Policy. If you do not agree, please do not use the Site. AC FLO reserves the right to amend this Privacy Policy at any time without notice. Continued use of the Site constitutes acceptance of any changes.

Cookies

This Site uses cookies.

What are cookies?
Cookies are small text files stored on your device to remember preferences and improve your experience.

How do we use cookies?
- Session and permanent cookies enable login, cart features, and analytics.
- They help protect user sessions and transactions.

Managing cookies:
You can manage or delete cookies via your browser settings. Visit aboutcookies.org for more information. Deleting or blocking cookies may affect some site features.